> For the complete documentation index, see [llms.txt](https://unixx.shop/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://unixx.shop/docs/about/about-us.md).

# About us

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### About Unixx.Shop

Unixx.Shop was founded in 2023 with a simple goal: provide high-quality, reliable game software with a smooth and secure user experience. What started as a small project has grown into a platform used by thousands of users worldwide.

Today, Unixx.Shop offers a wide range of game cheats and enhancements across popular titles including CS2, GTA V, RDR2, Valorant, Rust, Fortnite, FiveM, Rocket League, and more. We also provide HWID spoofers and additional software tools designed to support performance, customization, and flexibility across different games.

Our focus is on quality, stability, and usability. Every product is carefully selected and tested to ensure consistent performance, supported by clear documentation and fast customer support.
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### What does Unixx.Shop offer?

Unixx.Shop is built for users who want a simple, fast, and reliable experience.

With every purchase, you get:

* ⚡ Instant delivery — access your product immediately after checkout
* 🧠 Tested products — selected for stability and consistent performance
* 📘 Setup guides — step-by-step instructions for easy installation
* 🕒 24/7 support — available through Discord
* 🔄 Regular updates — products are maintained and improved over time

We aim to provide a smooth experience from purchase to setup, with everything you need in one place.
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### Is it safe to pay with my card?

Yes — 100% safe.

All credit and debit card payments on Unixx.Shop are processed through [**Stripe.com**](https://stripe.com/), a globally trusted payment provider.

We use **256-bit SSL encryption** to protect every transaction and secure your personal information at all times.

Your payment data is never stored on our servers, and payments are handled entirely by Stripe’s secure infrastructure.
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### What is your refund policy?

All sales at Unixx.Shop are final due to the nature of digital products.

* We do **not** offer refunds for accidental purchases, incompatibility, misuse, or discounted items.
* Chargebacks without contacting support first may result in a permanent ban and loss of product access.
* Crypto payments are final and non-reversible.
* Technical support is available, but refunds are not guaranteed.

For full details, please see our [Refund Policy](https://unixx.shop/refund-policy).
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### How can I get support?

For any order or product assistance, please contact our support team **exclusively on Discord:** [discord.gg/unixx](https://discord.gg/unixx)

Our team is available 24/7 to help you with questions, troubleshooting, and guidance.
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### Order Canceled but Charged?

If your order was canceled but you were charged, it usually means the ZIP code you entered didn’t match your card’s billing address.

Your payment will be automatically refunded within minutes.

When repurchasing, make sure to use the ZIP code registered with your card issuer—even if you’ve moved, this ZIP code may remain the same unless updated by your bank.
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---

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