> For the complete documentation index, see [llms.txt](https://unixx.shop/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://unixx.shop/docs/about/product-faq/troubleshooting-and-common-fixes.md).

# Troubleshooting & Common Fixes

## How to Install Missing Runtimes

Downloading these runtimes can fix common crashes and errors caused by missing system files. Many apps need VC, DirectX, and .NET runtimes to run properly—installing them ensures better stability and compatibility.

{% stepper %}
{% step %}

### [VC Runtime (All-in-One)](https://download.visualstudio.microsoft.com/download/pr/f1998402-3cc0-466f-bd67-d9fb6cd2379b/A1592D3DA2B27230C087A3B069409C1E82C2664B0D4C3B511701624702B2E2A3/VC_redist.x64.exe)

{% endstep %}

{% step %}

### [DirectX Runtime](https://www.microsoft.com/en-us/download/details.aspx?id=35)

{% endstep %}

{% step %}

### [.NET Framework Runtime](https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net472-web-installer)

{% endstep %}
{% endstepper %}

## How to Fix Connection Errors

Some products may have trouble connecting to their servers due to firewall restrictions, network filtering, or ISP-related blocks. This can prevent websites or loaders from connecting properly.

In many cases, using a trusted VPN can resolve these issues quickly. We recommend **1.1.1.1**, a free and reliable VPN service that helps bypass network restrictions and improve connection stability.

You can download it here: <https://one.one.one.one/>

After enabling the VPN, restart the loader or website and try again. This resolves most connection-related issues.


---

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