> For the complete documentation index, see [llms.txt](https://unixx.shop/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://unixx.shop/docs/about/unixx-product-faq-and-troubleshooting/unixx-product-faq-compatibility-updates-and-antivirus.md).

# Unixx Product FAQ: Compatibility, Updates, and Antivirus

## Unixx product FAQ: compatibility, updates, and antivirus

{% stepper %}
{% step %}

### Why does my file get deleted? How do I disable antivirus?

Most of our software requires temporarily disabling your antivirus because it may flag false positives. This happens because the software interacts with your system memory, which some antivirus programs mistakenly detect as a threat.

**Don’t worry:** Our software is safe and does not harm your computer.

For step-by-step instructions on how to disable your antivirus, please see:\
[How to Disable Antivirus](/docs/about/unixx-product-faq-and-troubleshooting/how-to-disable-antivirus.md)
{% endstep %}

{% step %}

### Can I use the software on consoles or mobile devices?

No. Our software is designed **exclusively for Windows PC** and is not compatible with consoles or mobile devices.
{% endstep %}

{% step %}

### Are your products lifetime?

It depends on the product you purchase.

Most products have a preset duration—like 7 days or 30 days—and come with a key valid for that time.

We **do not** have recurring monthly subscriptions.

If lifetime products are available, they will be clearly listed at purchase.
{% endstep %}

{% step %}

### Are updates free?

Generally, yes. All updates are provided free of charge.
{% endstep %}
{% endstepper %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://unixx.shop/docs/about/unixx-product-faq-and-troubleshooting/unixx-product-faq-compatibility-updates-and-antivirus.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.