> For the complete documentation index, see [llms.txt](https://unixx.shop/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://unixx.shop/docs/games/marvel-rivals-cheat-setup-download-and-installation-guides/choose-a-marvel-rivals-cheat/predator-systems-marvel-rivals-cheat-setup-guides/predator-systems-marvel-rivals-cheat-support-and-troubleshooting.md).

# Predator Systems Marvel Rivals Cheat Support and Troubleshooting

## Predator Systems Marvel Rivals Cheat Support and Troubleshooting

Use the matching error below to resolve common Predator Systems Marvel Rivals loader issues. Contact Predator support if the listed steps do not resolve the problem.

### Connection and secure channel errors

#### Secure channel, request timeout, or operation timeout

Traffic may be blocked by anti-cheat software, antivirus, a firewall, or your internet provider.

* Fully remove antivirus and other anti-cheat software. Disabling it may not be enough.
* Resync your Windows time and region.
* Try enabling or disabling a VPN.

#### Internal public server error

Traffic may be blocked by anti-cheat software, antivirus, a firewall, or your internet provider.

* Fully remove antivirus and other anti-cheat software. Disabling it may not be enough.

### Hardware mismatch

#### Hardware mismatch error

Your HWID can be reset once every seven days through the [Predator hardware reset page](https://predator.systems/panel/hardware-reset).

This error can appear after a hardware change since the previous injection.

### Marvel Rivals initialization error

#### Infinite “Waiting for the game initialization”

* Launch Marvel Rivals through Steam, not another launcher.
* Enable the Steam overlay. Press **Shift + Tab** while shaders compile.
* Remove launch options, then add `-d3d12 -dx12`.

### Antivirus and module errors

#### Antivirus interference detected

Traffic may be blocked by anti-cheat software, antivirus, or malware.

* Fully remove antivirus and other anti-cheat software. Disabling it may not be enough.
* Scan your computer for malware. For example, use [Dr.Web CureIt](https://free.drweb.ru/cureit/).

#### `modules::load_module: failed to create section`

Fully remove antivirus and other anti-cheat software. Disabling it may not be enough.

### Other Predator errors

#### `[\<code>] sym: <some info>`

Create a ticket through [Predator support](https://predator.systems/support). Include a screenshot of the error and your Windows version. Press **WIN + R**, then enter `winver`.

### Frequently Asked Questions

#### How often can I reset my Predator hardware ID?

You can reset it once every seven days.

#### When should I contact Predator support?

Open a [Predator support ticket](https://predator.systems/support) if the matching troubleshooting steps do not solve the error.


---

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