🆘Support

This documentation offers straightforward support and fixes for Fortitude RDR2.

Common Issues

What is 'Authentication Failed: Invalid hardware ID' / what happens if I change my PC?

Your Fortitude account is bound to your computer hardware ID (HWID). Visit Access Management to manually reset your HWID. You may reset your HWID once per week.

Why is authentication stopping at stage 2/4?

Your PC time may be out of sync. Please synchronize your PC time via date & time settings ("Sync Now").

Why am I crashing?

If you are experiencing frequent crashes you may try to swap your in-game graphics settings between DirectX and Vulcan.

'0xCAB' error

Please be sure your NVIDIA graphics driver is up to date.